1. Digital Music Purchases
Because beat licenses and digital music access can be delivered immediately, completed digital purchases are generally final except where required by law or where OSBeats determines that a transaction qualifies for correction.
2. Duplicate or Technical Errors
If you believe you were charged more than once, paid for unavailable content, or experienced a technical transaction error, contact OSBeats support with the transaction details.
3. Memberships and Promotions
Subscription, membership, and paid-promotion refunds depend on the status of the service purchased, whether the benefit has already been used, applicable processor rules, and applicable law.
4. Creator Disputes
License disputes may require review of the listing, transaction record, and license terms. OSBeats may preserve relevant transaction and moderation records while reviewing a dispute.